Privacy Policy & terms and conditions

  At Longmont Auto Body & Glass, we respect your privacy and are committed to protecting your personal information. This policy explains how we use your mobile number when you opt in to receive text messages from us.

• 📩 Information We Collect
  

When you opt in, we may collect:
•     Your mobile phone number
•     Your name (if provided)
•     Service-related preferences or appointment details
We do not collect sensitive personal information via text messages.

• 🔧 How We Use Your Information
  We use your mobile number solely to communicate with you regarding vehicle repairs. This includes:
  •     Service appointment confirmations and reminders
  •     Updates on repair status
  •     Estimates, invoices, and pickup notifications
  We do not use your number for marketing or promotional purposes. We will never sell or rent your mobile number to third parties.
• 🚫 Opting Out
  You may opt out of receiving text messages at any time by replying “STOP” to any message. You may receive a final confirmation message. To rejoin, reply “START” or contact us directly.
• 📤 Message Frequency & Charges
  Message frequency will vary based on your service needs. Standard message and data rates may apply. Please consult your mobile carrier for details.
• 🛡️ Data Security
  We implement reasonable safeguards to protect your information. However, no method of transmission over mobile networks is completely secure.
• 👥 Third-Party Services
  We may use trusted third-party platforms to manage and deliver text messages. These providers are contractually obligated to protect your data and use it only for authorized purposes.
• 📄 Changes to This Policy
  We may update this policy from time to time. Changes will be posted on our website and will take effect immediately upon posting.

Terms and conditions Longmont Auto Body

1. Acceptance of Terms

By opting into our business texting platform, you agree to these Terms and Conditions. This service is provided by [Your Shop Name], and is intended to facilitate communication regarding auto body repair services, appointments, estimates, and customer support.

2. Age Requirement

•     You must be at least 18 years of age to use our texting platform.

•     By providing your mobile number, you confirm that you are an adult legally able to consent to receive business communications.

3. Consent to Receive Messages

•     By providing your mobile number, you consent to receive text messages from our shop.

•     Messages may include appointment reminders, repair updates, billing notices, promotional offers, and customer service communications.

•     Message frequency may vary depending on your engagement with our services.

•     Standard messaging and data rates may apply, depending on your carrier.

4. Opt-Out Policy

•     You may opt out of receiving text messages at any time by replying STOP to any message.

•     After opting out, you may still receive non-marketing communications necessary to complete ongoing services (e.g., repair status updates, billing notices).

5. Compliance with Federal and Colorado Laws

•     Our texting practices comply with the Telephone Consumer Protection Act (TCPA), which requires prior express consent before sending marketing or promotional texts.

•     Colorado law does not impose additional consumer texting restrictions beyond federal requirements, but businesses must adhere to privacy protections and cannot require access to personal electronic communication devices under Colorado Revised Statutes § 8-2-127.

•     We will only send messages to customers who have voluntarily provided their mobile number and consented to receive texts.

•     We will not send unsolicited or spam messages, and we respect all opt-out requests immediately.

6. Privacy and Data Use

•     Your phone number and personal information will only be used for communication related to our services.

•     We do not sell or share your information with third parties, except as required by law.

•     For more details, please review our Privacy Policy.

7. Service Limitations

•     Our texting platform is intended for informational purposes only.

•     We are not responsible for delays, undelivered messages, or technical issues caused by your mobile carrier.

•     Text messages should not be considered a substitute for written contracts, invoices, or legal notices.

8. Customer Responsibilities

•     You agree to provide accurate contact information.

•     You are responsible for any charges imposed by your mobile carrier.

•     You agree not to misuse the texting platform for unlawful or abusive purposes.

9. Liability Disclaimer

•     Longmont Auto Body & Glass is not liable for any damages resulting from the use of our texting platform, including but not limited to service interruptions, data charges, or miscommunications.

•     All repairs and services are subject to separate agreements and warranties provided at the time of service.

10. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Updates will be effective upon posting to our website or notification via text message.

11. Contact Information

For questions regarding these Terms and Conditions, please contact us at:

📞 Phone: 720 6005751

📧 Email: info@longmontautobody.com

🏢 Address: 3766 eureka way #1, Frederick, CO 80516